Database-related errors

Incident Report for GovCMS

Resolved

This incident has been resolved.

Posted Nov 03, 2021 - 06:50 AEDT

Monitoring

We have identified the issue, and have implemented a fix. Performance has returned to normal.

Posted Oct 22, 2021 - 09:51 AEDT

Investigating

High load on one of the shared production database clusters is being experienced. We are investigating options for remediation.

Posted Oct 22, 2021 - 09:39 AEDT

Monitoring

A fix has been applied and the DB appears to be stable. We will continue to monitor the situation.

Posted Oct 15, 2021 - 15:35 AEDT

Identified

There is current degraded performance on the database servers which may result in some authenticated requests being served error pages. The issue has been identified and we are currently working to resolve functionality.

Posted Oct 15, 2021 - 15:00 AEDT

This incident affected: GovCMS Projects (Individual websites) and GovCMS Hosting and Infrastructure (AWS Compute (Sydney)).