All Systems Operational

About This Site

GovCMS: Content management and website hosting for the Australian government. Managed by the Department of Finance with service delivery partners Salsa Digital and amazee.io

GovCMS Hosting and Infrastructure Operational
90 days ago
100.0 % uptime
Today
Hosting Infrastructure (Amazon EKS) Operational
90 days ago
100.0 % uptime
Today
Akamai CDN cache Operational
90 days ago
100.0 % uptime
Today
AWS Compute (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS S3 Storage (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS LoadBalancer (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCMS E-mail relay (AWS Simple Email Service) Operational
90 days ago
100.0 % uptime
Today
HTTPS Redirect Service Operational
90 days ago
100.0 % uptime
Today
GovCMS Projects Operational
90 days ago
100.0 % uptime
Today
Individual websites ? Operational
GovCMS Sites Dashboard Operational
90 days ago
100.0 % uptime
Today
GovCMS Sites Logging System (OpenSearch) ? Operational
90 days ago
100.0 % uptime
Today
GovCMS GitLab ? Operational
90 days ago
100.0 % uptime
Today
Deployment Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Lagoon API Operational
90 days ago
100.0 % uptime
Today
Akamai API Operational
90 days ago
100.0 % uptime
Today
Lagoon tasks Operational
90 days ago
100.0 % uptime
Today
GovCMS Service Desk (Freshdesk) ? Operational
90 days ago
100.0 % uptime
Today
Freshdesk email notifications Operational
90 days ago
100.0 % uptime
Today
Freshdesk search Operational
90 days ago
100.0 % uptime
Today
Freshdesk incoming emails Operational
90 days ago
100.0 % uptime
Today
Freshdesk outgoing emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Regular Weekly Maintenance - GovCMS Jul 16, 2024 22:00 - Jul 17, 2024 05:00 AEST
We are conducting regular maintenance on our systems.
Posted on Jul 09, 2024 - 06:00 AEST
Past Incidents
Jul 15, 2024

No incidents reported today.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 12, 16:10 AEST
Jul 12, 2024
Jul 11, 2024

No incidents reported.

Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
Jul 2, 06:00 AEST
Jul 9, 2024
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024
Completed - The scheduled maintenance has been completed.
Jul 4, 08:49 AEST
Update - Deployment of D10 3.14.0 is complete for production sites and is now commencing on non-production sites. The deployment block has now been lifted.
Jul 2, 14:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 AEST
Scheduled - Advice
- Who is affected: GovCMS Drupal 10 (D10) community.
- Distribution was updated on Monday 1 July 2024 .
- Media Bulk Upload module and Block Inactive Users module has been added to the distribution
- No modules were removed from the distribution.
- No outages are expected to websites during the deployment process.
- The D10 distribution will continue to be supported after this update.
- If you have any concerns, raise a ticket at https://www.govcms.support


Deployment schedule plan:
- Commence from 6:00AM (AEST) Tuesday 2 July 2024
- Production branches completed by 10:00 AM (AEST) Wednesday 3 July 2024
- Once production branches are completed, status page will be updated and Non-Production branches will kick off
- Non-Production branches should be completed by 10:00 AM (AEST) Thursday 4 July 2024


❗ IMPORTANT NOTICE 1: Deployments during maintenance window
- During the scheduled maintenance window, ALL D10 SaaS deployments will be blocked while we deploy to the D10 Production branches.
- While the production block is on, you will still be able to develop and deploy to non-production feature branches.
- PaaS deployments schedules are not impacted.

❗ IMPORTANT NOTICE 2: Update local environments
- Ensure you update your local environments to the latest release. Not rebasing your codebase results in mismatched database configuration causing errors in forklifts and deployments.

❗ IMPORTANT NOTICE 3: For customers with configuration management enabled
- The latest configuration from your production database has been created for you in GitLab in a branch called action-required/latest-config-export.
- You need to review and test the changes in the merge request. Once you are satisfied, please check the “Delete source branch” box and click “Merge”.
- This MUST be done before any new commits.
- All subsequent deployments will be blocked in the CI pipeline until this merge request branch is deleted
- Not merging the latest configuration provided could result in your new database configuration reverting to an older version when you next deploy, potentially causing issues for your website.
- If no merge request is lodged after a release then no configuration has changed and no further action is required.


Module updates:
- Drupal Core from 10.2.6 to 10.2.7 (https://www.drupal.org/project/drupal/releases/10.2.7)
- CTools module from 3.14.0 to 4.1.0 (https://www.drupal.org/project/ctools/releases/4.1.0)
- Diff module from 1.3.0 to 1.7.0 (https://www.drupal.org/project/diff/releases/8.x-1.7)
- Environment indicator module from 4.0.17 to 4.0.18 (https://www.drupal.org/project/environment_indicator/releases/4.0.18)
- Focal point module from 2.0.3 to 2.1.0 (https://www.drupal.org/project/focal_point/releases/2.1.0)
- Key module from 1.17.0 to 1.18.0 (https://www.drupal.org/project/key/releases/8.x-1.18)
- Layout builder restrictions module from 2.19.0 to 2.20.0 (https://www.drupal.org/project/layout_builder_restrictions/releases/3.0.0)
- Panels module from 4.7.0 to 4.8.0 (https://www.drupal.org/project/panels/releases/8.x-4.8)
- Search API Solr module from 4.3.2 to 4.3.3 (https://www.drupal.org/project/search_api_solr/releases/4.3.3)
- Simple sitemap module from 4.1.8 to 4.1.9 (https://www.drupal.org/project/simple_sitemap/releases/4.1.9)
- TFA module from 1.5.0 to 1.7.0 (https://www.drupal.org/project/tfa/releases/8.x-1.7)
- Media Bulk Upload (https://www.drupal.org/project/media_bulk_upload)
- Block Inactive Users (https://www.drupal.org/project/block_inactive_users)

Information for PaaS customers
- If you use the GovCMS D10 distribution, you should aim to apply this update to your distribution as soon as possible.
- Updated files will be available from https://github.com/govCMS/GovCMS/releases/tag/3.14.0
- If you use the GovCMS scaffold-tooling, you should aim to apply this update as soon as possible.
- Updated files released will be available from https://github.com/govCMS/scaffold-tooling/releases/tag/5.3.0.

Jul 1, 16:23 AEST
Jul 3, 2024
Completed - The scheduled maintenance has been completed.
Jul 3, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:01 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 2, 19:14 AEST
Completed - The scheduled maintenance has been completed.
Jul 3, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 22:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
Jun 25, 06:00 AEST
Jul 2, 2024
Resolved - This incident has been resolved.
Jul 2, 10:03 AEST
Update - On 25 June at 6:26pm an update to the GovCMS Web Protection Services rules was applied to production. This update strengthened rules that inspect requests from automated tools/scripts (Bots) to improve filtering of requests permitted to access the origin host environment.

The update resulted in unexpected behaviour for a small category of "Known Bots". A support request was raised with Akamai, our service provider, when the issue was first reported to GovCMS.

Analysis of the update identified a conditional logic error. A fix to the rule was applied and published to production on the 1 July at 9:45pm.

Jul 2, 10:02 AEST
Monitoring - On 25 June at 6:26pm an update to the GovCMS Web Protection Services rules was applied to production. This update strengthened rules that inspect requests from automated tools/scripts (Bots) to improve filtering of requests permitted to access the origin host environment.

The update resulted in unexpected behaviour for a small category of "Known Bots". A support request was raised with Akamai, our service provider, when the issue was first reported to GovCMS.

Analysis of the update identified a conditional logic error. A fix to the rule was applied and published to production on the 1 June at 9:45pm.

Jul 2, 09:09 AEST
Update - Several customers have reported Google Search Console, Bing and other tools are showing errors attempting to read robots.txt files and when attempting to index site content.

We are investigating and will provide an update as soon as possible.

Jul 1, 16:05 AEST
Investigating - Several customers have reported an error in Google Search Console. We are investigating and will provide an update as soon as possible.
Jul 1, 13:43 AEST
Jul 1, 2024
Completed - See: https://status.govcms.support/incidents/rrtdbz8ppmqt for more information about this release.
Jul 1, 16:24 AEST
Scheduled - Advice
We would like to inform you of the tentative dates for the upcoming GovCMS Drupal 10 (D10) release and deployment.

The final release date is subject to change, as it will be determined by the testing outcomes. The date will be confirmed when the distribution is released and the release notes are expected to be sent on Monday 1 July 2024 .

As a reminder, a SaaS deployment block is in place ONLY while we update the production branches. During this time, you will still be able to develop and deploy to non-production feature branches. We are wanting to give you as much lead time as possible, should you need to adjust your timeframes.

PaaS deployments schedules are not impacted.

Tentative deployment schedule:
- Deployment to commence from 6am Tuesday 2 July 2024 and will be conducted throughout the daytime.
- Production branches completed by 10am Wednesday 3 July 2024
- Non-Production branches completed by 10am Thursday 4 July 2024


If you have any concerns, raise a ticket at https://www.govcms.support

Jun 27, 10:13 AEST