Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 12:01 AEST
Identified - We are working to implement caching for slow queries which are causing the intermittent time outs.
Sep 5, 07:22 AEST
Investigating - We are currently investigating reports of intermittent errors in the GovCMS Dashboard.
Aug 30, 09:03 AEST

About This Site

GovCMS: Content management and website hosting for the Australian government. Managed by the Department of Finance with service delivery partners Salsa Digital and amazee.io

GovCMS Hosting and Infrastructure Operational
90 days ago
99.96 % uptime
Today
Hosting Infrastructure (OpenShift) Operational
90 days ago
99.83 % uptime
Today
Akamai CDN cache Operational
90 days ago
100.0 % uptime
Today
AWS Compute (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS S3 Storage (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS LoadBalancer (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCMS Projects Operational
90 days ago
99.2 % uptime
Today
Individual websites ? Operational
GovCMS Sites Dashboard ? Operational
90 days ago
100.0 % uptime
Today
GovCMS GitLab ? Operational
90 days ago
99.94 % uptime
Today
Deployment Infrastructure ? Operational
90 days ago
96.89 % uptime
Today
Lagoon API Operational
90 days ago
100.0 % uptime
Today
GovCMS Service Desk (Freshdesk) ? Operational
90 days ago
100.0 % uptime
Today
Freshdesk email notifications Operational
90 days ago
100.0 % uptime
Today
Freshdesk search Operational
90 days ago
100.0 % uptime
Today
Freshdesk incoming emails Operational
90 days ago
100.0 % uptime
Today
Freshdesk outgoing emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Regular Weekly Maintenance - GovCMS Sep 17, 21:00 - Sep 18, 01:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
Sep 9, 23:00 AEST
Regular Weekly Maintenance - GovCMS Sep 24, 21:00 - Sep 25, 01:00 AEST
We are conducting regular maintenance on our systems.
Posted on Sep 16, 23:00 AEST
Past Incidents
Sep 17, 2019
Resolved - This has been resolved for all new environments. If you experience any issues with an existing site, please log a service desk ticket.
Sep 17, 14:52 AEST
Identified - There is a known issue with GovCMS8 projects, where the deployments for secondary environments may fail with "Error: no alias record could be found for source @govcms-prod". We are working on a fix, but in the meantime please raise a support ticket, so that we can manually fix the deployment for you.

This issue does not affect any production environments.
Sep 9, 13:39 AEST
Sep 16, 2019

No incidents reported.

Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019

No incidents reported.

Sep 12, 2019

No incidents reported.

Sep 11, 2019
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 21:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
Sep 2, 23:00 AEST
Sep 10, 2019
Completed - All production and development environments have now been redeployed. Please report any issues via the service desk.
Sep 10, 14:51 AEST
Verifying - All production sites have been deployed, and confirmed as updated. Development sites will be updated during the day.
Sep 5, 08:13 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 18:00 AEST
Scheduled - This release will upgrade a number of outdated modules in the GovCMS distribution

The GovCMS team has completed testing on this release and will be deploying GovCMS 3.9 to all GovCMS Drupal 7 SaaS sites on Wednesday 4 September starting at 1800 AEDT and running through to 0800 the following day.

This release updates the following modules:

* ctools 7.x-1.15 (from 7.x-1.12)
* event_log 7.x-1.6 (from 7.x-1.4)
* funnelback 7.x-4.0-beta4 (from 7.x-4.0-beta2), and patched
* honeypot 7.x-1.25 (from 7.x-1.22)
* job_scheduler 7.x-2.0 (from 7.x-2.0-alpha3)
* login_destination 7.x-1.4 (from 7.x-1.1)
* media 7.x-2.21 (from 7.x-2.19)
* menu_block 7.x-2.8 (from 7.x-2.6)
* robotstxt 7.x-1.4 (from 7.x-1.3)
* entitycache 7.x-1.5 (from 7.x-1.2)

In addition, there have been some modifications to the scripts used in automating GovCMS deployments on Lagoon. The issues with entitycache documented in the release notes have been addressed in this release to Lagoon.

No outages are expected to sites during this process.

The full list of changes in this release is available at https://www.drupal.org/project/govcms/releases/7.x-3.9

All SaaS customers should check their sites, and raise any tickets for any concerns at: https://www.govcms.support

For customers utilising the GovCMS distribution outside the SaaS platform, this version has been released to GitHub at:
https://github.com/govCMS/govCMS/releases/tag/7.x-3.9

and Drupal.org at
https://www.drupal.org/project/govcms/releases/7.x-3.9
Sep 4, 09:56 AEST
Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019
Resolved - This incident has been resolved.
Sep 6, 12:00 AEST
Monitoring - A fix for the permission issues has been deployed are we will continue to monitor for any similar permission issues.
Sep 5, 07:24 AEST
Identified - We are investigating a permission issue introduced in a recent update which is affecting the database sync on the initial build of non-production environments.
Sep 4, 13:01 AEST
Completed - The scheduled maintenance has been completed.
Sep 6, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 21:01 AEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 5, 16:55 AEST
Sep 3, 2019

No incidents reported.