Email issues on the platform
Incident Report for GovCMS
This incident has been resolved.
Posted Mar 12, 2020 - 16:44 AEDT
Emails are being sent again. We continue to monitor the platform.
Posted Mar 03, 2020 - 06:41 AEDT
We've identified the issue as being caused by issues with our email relay service to AWS. We are working with AWS to resolve this.
Posted Mar 02, 2020 - 16:14 AEDT
We are currently investigating an issue with sending emails from the platform.
This includes password reset emails and webform emails.
If you need your password reset, please raise a ticket and include your phone number so we can provide you with a temporary password.
Posted Mar 02, 2020 - 14:33 AEDT
This incident affected: GovCMS Hosting and Infrastructure (GovCMS E-mail relay (AWS Simple Email Service)).