Partially Degraded Service

About This Site

GovCMS: Content management and website hosting for the Australian government. Managed by the Department of Finance with service delivery partners Salsa Digital and amazee.io

Uptime over the past 90 days. View historical uptime.
GovCMS Hosting and Infrastructure Operational
90 days ago
100.0 % uptime
Today
Hosting Infrastructure (Amazon EKS) Operational
90 days ago
100.0 % uptime
Today
Akamai CDN cache Operational
90 days ago
100.0 % uptime
Today
AWS Compute (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS S3 Storage (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS LoadBalancer (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCMS E-mail relay (AWS Simple Email Service) Operational
90 days ago
100.0 % uptime
Today
HTTPS Redirect Service Operational
90 days ago
100.0 % uptime
Today
GovCMS Projects Degraded Performance
90 days ago
99.99 % uptime
Today
Individual websites ? Operational
GovCMS Sites Dashboard Operational
90 days ago
99.99 % uptime
Today
GovCMS Sites Logging System (OpenSearch) ? Operational
90 days ago
100.0 % uptime
Today
GovCMS GitLab ? Operational
90 days ago
100.0 % uptime
Today
Deployment Infrastructure ? Degraded Performance
90 days ago
99.99 % uptime
Today
Lagoon API Operational
90 days ago
99.99 % uptime
Today
GovCMS Service Desk (Freshdesk) ? Operational
90 days ago
100.0 % uptime
Today
Freshdesk email notifications Operational
90 days ago
100.0 % uptime
Today
Freshdesk search Operational
90 days ago
100.0 % uptime
Today
Freshdesk incoming emails Operational
90 days ago
100.0 % uptime
Today
Freshdesk outgoing emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Regular Weekly Maintenance - GovCMS Jun 13, 2023 22:00 - Jun 14, 2023 06:00 AEST
We are conducting regular maintenance on our systems.
Posted on Jun 06, 2023 - 06:00 AEST
Past Incidents
Jun 8, 2023
Deployment failures on new environments containing 2 consecutive dashes
Resolved - This incident has been resolved.
Jun 8, 16:18 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 8, 15:51 AEST
Identified - The issue has been identified and a fix is being implemented.
Jun 8, 15:29 AEST
Investigating - We are seeing environment deployments with a git branch with 2 consecutive dashes fail. We are working on a fix. For now, as a workaround, you can push a new branch without 2 consecutive dashes.

e.g. instead of `feature/32365--new-banner` use `feature/32365-new-banner`

This impacts < 1% of non-production environments.
Jun 8, 08:00 AEST
Jun 7, 2023
Regular Weekly Maintenance - GovCMS
Completed - The scheduled maintenance has been completed.
Jun 7, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 22:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
May 30, 06:00 AEST
Jun 6, 2023
Jun 5, 2023
Lagoon 2.15.0 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 5, 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 06:00 AEST
Scheduled - We will be upgrading Lagoon to the latest version of 2.15.0. No disruptions to the sites running are expected. There may be delays to new builds, or partial outages in the GraphQL API to Lagoon during this time.
Jun 2, 15:59 AEST
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Regular Weekly Maintenance - GovCMS
Completed - The scheduled maintenance has been completed.
May 31, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 22:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
May 23, 06:00 AEST
May 30, 2023
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
GovCMS D9 update 2.31.0
Completed - The scheduled maintenance has been completed.
May 25, 16:37 AEST
Update - Deployment of D9 2.31.0 is complete for production sites and is now commencing on non-production sites. The deployment block has now been lifted.
May 23, 16:02 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 05:00 AEST
Scheduled - Advice
- Who is affected: GovCMS Drupal 9 (D9) community.
- Distribution will be updated on Monday 22 May 2023.
- It addresses a recent security advisory issued by Drupal.org.
- CKEditor5 module has been installed/added to the distribution.
- No modules are being removed from the distribution.
- No outages are expected to websites during the deployment process.
- The D9 distribution will continue to be supported after this update.
- If you have any concerns, raise a ticket at https://www.govcms.support

This update will install CKEditor5 in the distribution. For your project CKEditor4 will remain the default text editor. If you would like to continue familiarising yourself with CKEditor5, you will need to request for it to be enabled via a service desk ticket. This will enable you continue testing in a feature branch.

If you’re comfortable with CKEditor5 and would like one less thing to worry about in the D10 upgrade, you can enable CKEditor 5 as your default text editor from now.

Deployment schedule plan:
- Commence from 5:00AM (AEST) Tuesday 23 May 2023
- Production branches completed by COB: 5:00PM (AEST) Tuesday 23 May 2023
- Once production branches are completed, status page will be updated and Non-Production branches will kick off
- Non-Production branches should be completed by 10:00 AM (AEST) Thursday 25 May 2023


❗ IMPORTANT NOTICE 1: Deployments during maintenance window
- During the scheduled maintenance window, ALL D9 SaaS deployments will be blocked while we deploy to the D9 Production branches.
- While the production block is on, you will still be able to develop and deploy to non-production feature branches.
- PaaS deployments schedules are not impacted.

❗ IMPORTANT NOTICE 2: Update local environments
- Ensure you update your local environments to the latest release. Not rebasing your codebase results in mismatched database configuration causing errors in forklifts and deployments.

❗ IMPORTANT NOTICE 3: For customers with configuration management enabled
- The latest configuration from your production database has been created for you in GitLab in a branch called action-required/latest-config-export.
- You need to review and test the changes in the merge request. Once you are satisfied, please check the “Delete source branch” box and click “Merge”.
- This MUST be done before any new commits.
- All subsequent deployments will be blocked in the CI pipeline until this merge request branch is deleted
- Not merging the latest configuration provided could result in your new database configuration reverting to an older version when you next deploy, potentially causing issues for your website.
- If no merge request is lodged after a release then no configuration has changed and no further action is required.


Drupal Core Update:
- Drupal Core from 9.4.14 to 9.5.9 ( https://www.drupal.org/project/drupal/releases/9.5.9 )


Information for PaaS customers
- If you use the GovCMS D9 distribution, you should aim to apply this update to your distribution as soon as possible.
- Updated files will be available from https://github.com/govCMS/GovCMS/releases/tag/2.31.0

Drupal 10 Reminder
-The Drupal 10 upgrade is fast approaching. If you haven’t scheduled your D9 SaaS upgrade yet, use the online booking form to book in now >> https://www.govcms.gov.au/book-your-d9-d10-upgrade-saas
- If you’ve missed out of any of the D10 information, you can stay up-to-date at out Drupal 10 webpage on the GovCMS website >> https://www.govcms.gov.au/support/drupal-10
May 22, 15:13 AEST
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