All Systems Operational

About This Site

GovCMS: Content management and website hosting for the Australian government. Managed by the Department of Finance with service delivery partners Salsa Digital and amazee.io

GovCMS Hosting and Infrastructure Operational
90 days ago
100.0 % uptime
Today
Hosting Infrastructure (Amazon EKS) Operational
90 days ago
100.0 % uptime
Today
Akamai CDN cache Operational
90 days ago
100.0 % uptime
Today
AWS Compute (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS S3 Storage (Sydney) Operational
90 days ago
100.0 % uptime
Today
AWS LoadBalancer (Sydney) Operational
90 days ago
100.0 % uptime
Today
GovCMS E-mail relay (AWS Simple Email Service) Operational
90 days ago
100.0 % uptime
Today
HTTPS Redirect Service Operational
90 days ago
100.0 % uptime
Today
GovCMS Projects Operational
90 days ago
99.95 % uptime
Today
Individual websites ? Operational
GovCMS Sites Dashboard Operational
90 days ago
100.0 % uptime
Today
GovCMS Sites Logging System (OpenSearch) ? Operational
90 days ago
100.0 % uptime
Today
GovCMS GitLab ? Operational
90 days ago
100.0 % uptime
Today
Deployment Infrastructure ? Operational
90 days ago
99.66 % uptime
Today
Lagoon API Operational
90 days ago
100.0 % uptime
Today
Akamai API Operational
90 days ago
100.0 % uptime
Today
Lagoon tasks Operational
90 days ago
100.0 % uptime
Today
GovCMS Service Desk (Freshdesk) ? Operational
90 days ago
100.0 % uptime
Today
Freshdesk email notifications Operational
90 days ago
100.0 % uptime
Today
Freshdesk search Operational
90 days ago
100.0 % uptime
Today
Freshdesk incoming emails Operational
90 days ago
100.0 % uptime
Today
Freshdesk outgoing emails Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Regular Weekly Maintenance - GovCMS Apr 29, 2025 22:00 - Apr 30, 2025 05:00 AEST

We are conducting regular maintenance on our systems.
Posted on Apr 22, 2025 - 06:00 AEST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Completed - The scheduled maintenance has been completed.
Apr 23, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
Apr 15, 06:00 AEST
Apr 22, 2025
Resolved - This incident has been resolved.
Apr 22, 16:19 AEST
Monitoring - A fix has been pushed and pipelines should now be working again.

If you have a failed pipeline, please retry it (the full pipeline, not just the failed job). If you require any assistance, please raise a Service Desk ticket.

Apr 22, 13:39 AEST
Investigating - A Shipshape error is causing CI pipeline failures. We're currently investigating the issue.
Apr 22, 13:26 AEST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Resolved - This incident has been resolved.
Apr 17, 13:36 AEST
Update - GovCMS is applying a fix to the commands to run the shipshape audits for all master and secondary environments for all SaaS projects.

PaaS customers, if you have updated to the latest lagoon image (10.3.6) - you will need to apply this fix: https://github.com/govCMS/scaffold/pull/120/files

Apr 16, 17:21 AEST
Identified - An update to Shipshape requires a fix to be applied to the scaffold. Until this happens, Lagoon deployments will fail with the following error:

"Executing task 'Perform GovCMS platform validations' in pod [POD-NAME]
Error: unknown flag: --error-code
Usage:
shipshape [command]
..."

SaaS customers will need to raise a ticket so the service desk can do this for them.

PaaS customers can apply the fix themselves:
https://github.com/govCMS/scaffold/pull/120/files

Apr 16, 13:31 AEST
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 09:28 AEST
Update - Deployment of D10 3.23.0 is complete for production sites and is now commencing on non-production sites. The deployment block has now been lifted.
Apr 15, 13:39 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 14, 13:59 AEST
Scheduled - Advice

- Who is affected: GovCMS Drupal 10 (D10) community.

- Distribution was updated on Monday 14 April 2025

- No modules were added/removed from the distribution

- No outages are expected to websites during the deployment process.

- The D10 distribution will continue to be supported after this update. - If you have any concerns, raise a ticket at https://www.govcms.support

Deployment schedule plan:

- Deployment to commence from 6am Tuesday 15 April 2025 and will be conducted throughout the daytime.

- Production environments completed by 10am Wednesday 16 April March 2025

- Once production environments are completed, status page will be updated and Non-Production environments will kick off

- Non-Production environments completed by 10am Thursday 14 April 2025

❗ IMPORTANT NOTICE 1: Deployments during maintenance window

- During the scheduled maintenance window, ALL D10 SaaS deployments will be blocked while we deploy to the D10 Production environments.

- While the production block is on, you will still be able to develop and deploy to non-production feature branches.

- PaaS deployments schedules are not impacted.

❗ IMPORTANT NOTICE 2: Update local environments

- Ensure you update your local environments to the latest release. Not rebasing your codebase results in mismatched database configuration causing errors in forklifts and deployments.

❗ IMPORTANT NOTICE 3: For customers with configuration management enabled

- The latest configuration from your production database has been created for you in GitLab in a branch called action-required/latest-config-export.

- You need to review and test the changes in the merge request. Once you are satisfied, please check the “Delete source branch” box and click “Merge”.

- This MUST be done before any new commits.

- All subsequent deployments will be blocked in the CI pipeline until this merge request branch is deleted

- Not merging the latest configuration provided could result in your new database configuration reverting to an older version when you next deploy, potentially causing issues for your website.

- If no merge request is lodged after a release then no configuration has changed and no further action is required.

Core update:

- Drupal Core from 10.3.13 to 10.3.14

- https://www.drupal.org/sa-core-2025-004

Distribution Updates:

- Panels module from 4.8.0 to 4.9.0

- https://www.drupal.org/sa-contrib-2025-033

Information for PaaS customers

Update your codebase to ensure you are running the latest platform base images and packages, and stay aligned to GovCMS best practice:

GovCMS D10 distribution

- includes a module update addressing Drupal security vulnerability

- updated files will be released on 14 April 2025

- available from https://github.com/govCMS/GovCMS/releases/tag/3.23.0

- you should aim to apply this update to your distribution as soon as possible.

GovCMS lagoon

- latest files released on 17 March 2025

- available from https://github.com/govCMS/lagoon/releases/tag/10.3.5

GovCMS scaffold

- latest files released on 3 October 2024

- available from https://github.com/govCMS/scaffold/releases/tag/3.6.0

GovCMS scaffold-tooling

- latest files released on 17 February 2025

- available from https://github.com/govCMS/scaffold-tooling/releases/tag/5.4.1

More information about how to update this can be found in the Knowledge Base (https://www.govcms.support/support/solutions/articles/51000177893-keeping-your-govcms-scaffold-up-to-date-paas-customers).

In the Pipeline

GovCMS Invites You to Preview the Next Upcoming Major Release for Drupal Core 10.4.x

- The 10.x4- preview feature branch will be available for 4 weeks from 16 April – 16 May 2025. You will be receiving a GovCMS support ticket this week with further details.

- https://www.govcms.gov.au/news-events/news/govcms-invites-you-preview-next-upcoming-major-release-drupal-core-104x

Database Infrastructure Upgrade

- GovCMS will soon be upgrading the underlying database infrastructure for all the websites on our platform. This upgrade will be taking place between 28 April – 16 May 2025. You will be receiving a GovCMS support ticket shortly with further details. - https://www.govcms.gov.au/news-events/news/database-infrastructure-upgrade

Stricter Two-factor Authentication (TFA) Enforcement Regulations

- We are implementing additional TFA enforcement processes that will come into effect with planned release 3.24.0.

- https://www.govcms.gov.au/news-events/news/stricter-two-factor-authentication-tfa-enforcement-regulations

Apr 4, 10:05 AEDT
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 AEST
Scheduled - We are conducting regular maintenance on our systems.
Apr 8, 06:00 AEST
Apr 15, 2025
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.